1. Who We Are
We are Tessa Geurink Coaching, operating as an online health, fitness, and wellness coaching business. Our 1:1 coaching program is called Becoming.
We provide personalized online coaching services designed to support clients in building sustainable strength, nutrition, recovery, and mindset habits, with the goal of greater confidence, consistency, and long-term health.
Tessa Geurink is a Registered Nurse (RN, BSN) and an IIN Certified Health Coach. Coaching services are provided in her capacity as a health and fitness coach only. Enrolling in coaching does not create a nurse–patient, clinician–patient, or any other healthcare provider relationship, and no nursing or medical services are provided through this program.
2. Contact Information
If you have questions or need support, you can contact us through:
By submitting an application, inquiry, or enrolling into coaching services, you consent to being contacted by Tessa Geurink Coaching and authorized team members regarding coaching, support, updates, and program communication.
3. Coaching Services & Payments
All payments are securely processed through Stripe, Inc. and are subject to Stripe's terms and privacy policies.
By enrolling into coaching services, you agree to:
- Authorize recurring payments where applicable
- Complete all payments associated with your selected coaching commitment
- Maintain a valid payment method on file throughout your coaching term
Payment terms, duration, and pricing are outlined during enrollment and agreed upon prior to beginning services.
4. Liability Disclaimer
Participation in any fitness, nutrition, or wellness program involves inherent risks. By enrolling in Tessa Geurink Coaching, you acknowledge and agree that:
- Participation is voluntary
- You assume full responsibility for your health and wellbeing
- You understand physical exercise and nutritional changes may involve risk of injury, illness, or discomfort
- You should consult a qualified medical professional before beginning any health or fitness program, and you will do so if you have any known medical condition, injury, or concern
- You will disclose relevant health information during intake and promptly inform us of changes that may affect your participation
Coaching is not a substitute for medical care. Although Tessa Geurink is a licensed Registered Nurse, she does not diagnose, treat, prescribe, or provide medical, nursing, or clinical advice through this program, and nothing shared in coaching should be relied upon as such. Concerns that fall outside the scope of health and fitness coaching, including suspected eating disorders, injuries, or other clinical conditions, will be referred to an appropriate licensed professional.
Tessa Geurink Coaching shall not be held liable for injuries, illnesses, damages, losses, or adverse reactions resulting from participation in coaching services.
5. Results Disclaimer
Individual results are not guaranteed and will vary based on factors including:
- Consistency
- Effort
- Adherence to the program
- Lifestyle habits
- Sleep, stress, and recovery
- Existing health conditions
Any personal results, stories, or experiences shared by Tessa Geurink, including her own transformation, are illustrative only and are not a promise of similar outcomes.
Coaching services are intended for educational and informational purposes only and do not replace medical, psychological, or licensed healthcare advice. Becoming is not a competition-prep program and is not designed to treat any medical or clinical condition.
6. Cancellation, Pause & Payment Policy
I. Commitment Terms
All coaching agreements are entered into for the agreed commitment duration selected at enrollment.
A 30-day written cancellation notice must be submitted prior to the end of the commitment term to avoid continuation into recurring billing.
Cancellation requests must be submitted via email or in-app communication and are not considered finalized until confirmed by Tessa Geurink Coaching.
II. Early Cancellation
Clients choosing to terminate their agreement early remain financially responsible for 50% of the remaining balance associated with the original commitment term.
Failure to actively use coaching services, app access, or check-ins does not release the client from financial responsibility.
III. Early Cancellation Exceptions
The only circumstances in which a client may be considered for cancellation without financial obligation are the following:
- A documented medical condition or physical limitation that prevents participation in coaching services, supported by an official doctor's note
- Verified job termination, proof of severe financial hardship, or unexpected financial distress supported by reasonable documentation
Approval of cancellation under these circumstances is solely at the discretion of Tessa Geurink Coaching. Documentation may be requested before any exception is granted.
Failure to participate, lack of motivation, schedule conflicts, or change of personal goals do not qualify for cancellation without financial responsibility.
IV. Program Pause (Commitments of Three Months or Less)
Clients enrolled in a coaching commitment of three (3) months or less may request to pause their coaching agreement one (1) time during their commitment term, subject to the following conditions:
- The pause request must be supported by proof of extenuating circumstances, such as an official doctor's note, a confirmed travel itinerary, or documentation relating to the death of a loved one. Tessa Geurink Coaching may request additional documentation before any pause is granted.
- Pause requests must be submitted in writing via email or in-app communication before the requested pause start date and are not effective until confirmed in writing by Tessa Geurink Coaching.
- An approved pause may last up to thirty (30) consecutive days. Pauses may not be split, extended, or combined with a second pause request.
- During an approved pause, scheduled billing, coaching services, check-ins, and app access are suspended.
- When the pause ends, billing and coaching services resume automatically, and the commitment term is extended by the length of the pause. All payments associated with the original commitment term remain due in full.
- A pause does not reduce the total amount owed, shorten the commitment term, or entitle the client to a refund.
- Only one (1) pause is permitted per commitment term. Additional pause requests will not be approved, and a client who has already used their pause remains subject to the Early Cancellation terms above.
- Lack of motivation or a change of personal goals do not qualify for a pause.
Approval of any pause is solely at the discretion of Tessa Geurink Coaching.
V. Payment Authorization
Clients are responsible for:
- Maintaining updated billing information
- Ensuring sufficient funds are available for scheduled payments
- Promptly updating expired or changed payment methods
VI. Late or Failed Payments
Late, missed, or failed payments may result in:
- A late fee of up to $50 USD
- Temporary suspension of app access and coaching services
- Restricted access to coaching materials and communication
VII. Failure to Pay
Continued failure to fulfill payment obligations may result in further collection efforts and permanent termination of services.
7. Refund Policy
Due to the digital nature of coaching services, all sales are final.
No refunds will be issued for:
- Early cancellation
- Unused coaching time
- Lack of participation
- Time during an approved program pause
- Dissatisfaction related to results not achieved
8. Intellectual Property
All coaching materials provided by Tessa Geurink Coaching, including but not limited to:
- Workout programs
- Nutrition and habit guides
- Educational resources
- PDFs
- Videos
- App content
- The "Becoming" framework, name, and related branding
remain the intellectual property of Tessa Geurink Coaching and may not be copied, reproduced, distributed, sold, or shared without written permission.
9. App Access & Usage
Access to coaching services and the Lenus Coaching App is limited to active paying clients only.
Clients agree that:
- Login credentials are personal and may not be shared
- Unauthorized account sharing is prohibited
- Misuse of platform access may result in immediate termination without refund
10. Termination of Services
Tessa Geurink Coaching reserves the right to terminate coaching services at any time if:
- These terms are violated
- Payments are not fulfilled
- Harassment, abuse, or inappropriate conduct occurs
- The coaching relationship becomes unsuitable or unsafe
- Continued participation would be unsafe for the client, or the client's needs fall outside the scope of health and fitness coaching
No refunds will be issued upon termination due to policy violations.
11. Lenus Platform Terms
Coaching services are delivered through the Lenus Coaching App, available via the Apple App Store and Google Play Store.
Lenus platform terms can be reviewed here: Lenus Terms & Conditions
By using the platform, you acknowledge that:
- Lenus governs app functionality and platform usage
- Lenus does not provide medical, nutrition, or coaching advice
- In the event of conflict regarding platform operation, Lenus platform terms prevail
Agreement
By enrolling into Tessa Geurink Coaching, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full.
To access our coaching services, please download the Lenus app from the Apple App Store or Google Play Store. The Lenus terms that govern your use of the Lenus mobile app can be found here: https://www.lenusehealth.com/legal/terms-conditions. In the event of a conflict between the Lenus terms and any coach provided terms, the Lenus terms shall prevail. Lenus does not provide coaching services or nutrition, diet, or medical advice. Lenus may offer additional products and services. If you choose to participate in additional Lenus products or services, those products and services will be subject to a separate agreement between you and Lenus.
